Delivery
Our goal is to offer you the best shipping times, no matter where you live. Every day, we deliver to customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Processing time: It takes between 1 day to process your order. If you order after 12pm GMT your order will shipped the next working day.
UK Shipping
Standard UK Delivery 7-10 working days - £1.99
Express UK Delivery (DHL) 2-4 woking days - £4.99
FREE Shipping on all overs over £150
US Shipping
Standard US Delivery 8-10 working days - $2.99
Express US Delivery (DHL) 2-4 woking days - $5.99
FREE Shipping on all overs over $200
We offer worldwide shipping
Please Note: These delivery times are based on our latest figures. Delivery can be faster or slower depending on various circumstances (i.e Black Friday). Some items may take longer to be delivered, this will be visible on the shipping method you select.
Made to Order
If you have purchased a Made to Order item please allow up to 10 working days for your item to arrive. Made to order items are specifically made so production time is included. Made to Order items may be returned, subject to our returns policy.
Route Shipping Insurance
SAINT JAXON is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
Tracking
Tracking information is automatically sent to all customers via email or SMS (if the phone number was provided on your order). If you don't receive this, please check your spam/junk folder.
For more information on Delivery & Returns please see our FAQs page.
*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 (20 for international) days and within 30 days from the last checkpoint.